Delivery
Effective Date: November 2, 2023
Wollongong Auto Parts is a leading online marketplace for high-quality automotive spare parts. Operating under the trademark of Wollongong Auto Parts, we strive to facilitate a seamless experience for our valued customers. This Delivery Policy forms a binding agreement between the Company and users engaging with our platform.
Contractual Relationship
By utilising our platform(s) for browsing or purchasing products and services, you expressly agree to adhere to this Delivery Policy. It supersedes prior agreements and serves as our platform's guiding framework for interactions.
Acceptance
Your use of our platform(s) signifies your acknowledgment and consent to this Delivery Policy. We encourage users to carefully review and understand the terms mentioned before engaging with our services. If you do not agree with these terms for any reason, please refrain from using our platform(s).
Commitment
Delivery Window: We strive to deliver your order promptly within the specified timeframe. Orders will typically reach you within 3-5 business days from the date of purchase, subject to the shipping method and your location.
Damage or Discrepancy Reporting: In the rare event that you receive products that are damaged, incomplete, or vary from the description provided on our platform, kindly report these concerns within 24 hours of receipt. We value your satisfaction and will address these issues promptly.
Returnable Items: Most items purchased through our platform(s) are returnable within a specified period, except those explicitly identified as non-returnable. Please ensure the product(s) are in their original condition with packaging intact, unused, and without damage or signs of wear.
